At BONDI BORN, we are committed to exceptional quality and service. If your order isn’t quite right, you are welcome to return eligible items for a refund or store credit, under the terms outlined below. At this time, we are unable to facilitate dire
At BONDI BORN, we want you to feel confident and delighted with every purchase. If something isn’t quite right, we’ve made the return process simple and flexible, because timeless style should come with peace of mind. Visit our Returns Portal. Enter
Once your return has been received at our Sydney warehouse and approved by our team, your refund will be processed within 24 to 48 business hours. Please note:. Refunds are issued via the original payment method used at the time of purchase. Funds ma
At this time, we are unable to facilitate direct exchanges through our international returns portal. If you would like a different size, colour, or style, we kindly recommend return the original item for a store credit (with 15% bonus credit), provid
Returns for sale items are subject to the following conditions:. Items purchased at a discount of less than 50% are eligible for a store credit only. Items purchased at a discount of 50% or more are considered Final Sale and are not eligible for retu
Return Fee. - Returns from the USA are free. - Returns from the rest of the world a handling fee of US$20 will be deducted from your refund. To organize an international return, please visit our International Returns Portal. Provide your order number
We take exceptional care in the design, production, and inspection of every BONDI BORN garment. However, in the rare case that you receive an item that is faulty, damaged, or incorrect, we ask that you notify our Customer Care team as soon as possibl
No. Unfortunately for now, all items purchased on our online store need to be returned by requesting a return on our Returns Portal.