Bondi Born

Once your return has been received at our Sydney warehouse and approved by our team, your refund will be processed within 24 to 48 business hours.Please note:<ul data-start="3024" data-end="3530"><li data-start="3024" data-end="3110">Refunds are issued via the original payment method used at the time of purchase.</li><li data-start="3111" data-end="3225">Funds may take up to 10 business days to appear in your account, depending on your bank or payment provider.</li><li data-start="3226" data-end="3429">All international orders are processed through Global-e, BONDI BORN&#x2019;s trusted global shipping and returns partner. As such, your refund will appear on your statement as a payment from Global-e.</li></ul>If your return does not meet our eligibility requirements, you will be contacted by our Customer Care team.

Once your return has been received at our Sydney warehouse and approved by our team, your refund will be processed within 24 to 48 business hours. Please note:. Refunds are issued via the original payment method used at the time of purchase. Funds ma

When will I receive my refund?

Returns & Refunds

What countries does BONDI BORN® ship to?

What are your international shipping options?

Who is Global-e and why does it appear on my payment receipt?

Are customs, duties and taxes included in the price?

Will I be charged in my local currency?

Will customs affect my delivery time?

Do you require a signature upon delivery?

Shipping & Delivery

What is your international return policy?

How do I place a return for an international order?

Can I exchange an item?

Can I return a sale item?

Who pays for my online return?

I received a faulty or incorrect item — what should I do?

Can I return my online purchase in-store?

What size should I choose?

What is the ‘Find My Fit’ feature and how does it work?

How do BONDI BORN garments fit?

Can I get personalised sizing support?

Sizing

Can I change or cancel my order once it’s been placed?

When will an item be restocked?

My order has not arrived yet?

I entered the wrong shipping address — what should I do?

Why have I been asked to verify my order?

Placing An Order

What payment methods do you offer?

Do you offer Buy Now/Pay Later options?

How do I use Afterpay and Klarna?

Can a promo code and gift voucher be used at the same time?

I have received an e-gift card, can this be redeemed in-store?

Why was my payment declined?

How are duties and taxes included in my payment total?

Payment Options

How can I create an account?

Do you have any active promotions?

Accounts & Promotions

How do I care for my BONDI BORN swimwear?

How do I care for BONDI BORN apparel and resortwear?

What fabrics do you use?

Product Care

When will I receive my refund?Updated 5 months ago