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Placing An Order

Can I change or cancel my order once it’s been placed?

If you need to edit your order, please contact our Customer Care team at [email protected] and we will do our very best to accommodate your request. All shipped orders cannot be cancelled. Please submit a return request via our return portal after r

When will an item be restocked?

All BONDI BORN garments are crafted in limited production runs, reflecting our commitment to exceptional quality, precision tailoring and sustainable manufacturing. As such, restocks are not guaranteed. If a style or size is marked as sold out, you a

My order has not arrived yet?

We understand the anticipation of receiving your order, and we’re here to help if it hasn’t arrived within the expected timeframe. International orders are shipped via DHL Express and typically arrive between 2–7 business days after dispatch. Once yo

I entered the wrong shipping address — what should I do?

If you’ve noticed an error in your shipping address, please contact [email protected] as soon as possible. If your order has not yet been dispatched, we may be able to correct the address for you. Unfortunately, once an order has been shipped, we ar

Why have I been asked to verify my order?

Occasionally, our system may flag an order for additional verification as a standard security measure. If this occurs, our Customer Care team will contact you to confirm that the order was placed by you. These checks help protect you and your payment